Privacy- & cookiepolicy

Privacy policy at NÜMPH A/S
We only collect personal data in cases where it is relevant to us, and we will only collect personal data if it is relevant to your activity at NÜMPH A/S.

When collecting, processing and use of your personal data, we comply always with all relevant legislation.

We will only keep your personal data as long as we are either legally obliged to do so or as long as it is relevant to the purpose for which they were collected.

Information collected
If you want to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to offer you our services. We may use cookies to keep track of the contents of your shopping cart while using our webshop.

We may collect information such as name, email address, postal address, delivery address (if different from postal address), telephone number and payment information.

NÜMPH A/S collects and processes your personal data when you do the following:
  • Visit our website
  • Carry out the purchase one of our products
  • Create an account
  • Sign up for our newsletter
  • Review our website

The data controller
The data controller for the collection, processing and use of your personal data on www.numph.dk is NÜMPH A/S, Ibsvej 1-3, 6000 Kolding, cvr no. 29518343

Processing and purpose
We collect your regular contact information such as name and address in order to deliver the product or service you have purchased from us. We collect your e-mail address in order to send you an order confirmation as well as a delivery confirmation.

When paying for your product or service, we register your name, card data and IP address. The data gathered in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the agreement entered into. By making payments, some of your data will be disclosed to Bambora, including information required to implement or support payment, such as the total purchase amounts, and billing information.

If you have given us your consent to this during the registration process or on our website, we will use your e-mail address to send a newsletter. You can subscribe and unsubscribe at any time. All newsletters also contain an unsubscribe link. If processing of personal data is based on your consent, you have the right at any time to revoke the consent

If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website.

Your information (except your email address, if you have consented to its processing for the purpose of receiving offers) will be deleted in 5 years after you receive your item or service.

Other recipients of personal data
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

If you choose to review our website, your name and email address will be transferred to the Trustpilot Review Page.

Our website is hosted at ScanNet and our payment system is administered by Bambora, which acts as our data processor. All personal data that you provide on our website will be stored in ScanNet's data centers.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and, in certain cases, process personal data in connection with providing us with their services. Our data processors only process personal data according to our instructions and in accordance with the data processing requirements of the legislation.

We have data processing agreements with our data processors, which is our guarantee that they comply with applicable rules and regulations regarding the protection of your personal data.

Your rights
As the registered party, you have certain rights that we must ensure at all times. You have the right to request the following:

• To access and correct / change your personal data
• To have personal data deleted

Furthermore, you have the right to protest the processing of your personal data and you have the right to file a complaint with a data protection authority.

If you no longer wish us to process your personal data or to restrict the processing of your personal data, you can also send us a request to our email address shop@numph.com.

COOKIE POLICY

Introduction
When visiting our website, we collect data about you that is used to personalize and improve our content and to increase the value of the ads that appear on the page. If you do not want data collected, you should delete your cookies (see instructions) and refrain from further use of the website. Below we explain what data is collected, their purpose and which third parties have access to it.

Cookies
The website uses cookies which is a text file stored on your computer, tablet or mobile for the purpose of recognition, memory settings, statistics, and targeting ads. Cookies cannot contain malicious code such as viruses.

It is possible to delete or block cookies. See instructions: http://minecookies.org/cookiehandtering

By deleting or blocking cookies, it may cause ads to become less relevant to you and to appear more frequently. You may also risk that the website will not function optimally and that there might be content that you cannot access.

The Website contains third-party cookies that may include:

  • Instagram
  • Facebook
  • Vimeo
  • Google

Personal data
In general, Personal data is any kind of data that may be attributed to you to some extent. When using our website, we collect and process a variety of such data. It is done e.g. when you are accessing content by signing up for our newsletter, participating in competitions or surveys, registering as a user or subscriber, using other services or making purchases via the website.

Typically, we collect and process the following types of data: A unique ID and technical data about your computer, tablet or mobile phone, your IP number, geographic location, and which pages you click on (interests). To the extent that you explicitly consent to this and enter the data yourself, the following will also be processed: Name, telephone number, e-mail, address and payment information. This will typically be associated with login creation or purchase.

Safety
Your personal data is processed securely and confidentially in accordance with applicable law, including the European Personal Data Regulation (GDPR) and the Data Protection Act.

Your data will only be used for the purpose for which it was collected and will be deleted when that purpose is met or no longer relevant.

We have taken technical and organizational measures to prevent your data from being accidentally or illegally deleted, published, lost, impaired, or come to the attention of unauthorized persons, abused or otherwise treated in violation of the law

Purpose
The data is used to identify you as a user and to expose the ads most likely to be relevant to you, to register your purchases and payments, and to provide the services you have requested, such as to submit a newsletter to you. Additionally, we use the data to optimize our services and content.

Data retention period
The data is stored for the retention period allowed legally and is deleted when it is no longer required. The period depends on the nature of the data and the reasons for storing it. For these reasons, it is not possible to specify a general time frame for when data is deleted.

Disclosure of information
Data about your use of the website, what ads you receive and possibly click, geographic location, gender, and age segment, etc. is disclosed to third parties to the extent that this data is known. You can see which third parties are in the cookies section above. The data is used to target advertising.

We also use a number of third parties to store and process data. They solely process data on our behalf and may not use it for your own purposes.

Disclosure of personal data such as name and email etc. will only happen if you consent to it. We only use data processors in the EU or in countries that can provide adequate protection for your information.

Access and complaints
You have the right to know what personal data we process about you in a regular format (data portability). You may also object at any time to the use of data. You can also revoke your consent to processing data about you. If the data processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries can be made to: shop@numph.dk. If you wish to complain about our processing of your personal data, you also have the opportunity to contact The Danish Data Protection Agency (Datatilsynet).

If you no longer want us to process your personal data, or if you want us to restrict the processing of your personal data, you can also send us a request to the aforementioned email address.

Publisher
The website is owned and published by:

NÜMPH A/S
Ibsvej 1-3
6000 Kolding
Telefon: 76314300
Email: shop@numph.com